Need help with Timespect? We’re happy to help. Timespect is a watch inspection and valuation app developed by Systhetics Collective, designed to help you examine timepieces and generate reports using submitted photographs, watch details, and other inspection evidence.
Sign In with Apple
Timespect uses Sign in with Apple as its only sign-in method.
If you’re having trouble signing in:
- Make sure your device has an active internet connection
- Check that you’re signed in to your Apple Account
- Try closing and reopening Timespect
- Make sure you’re using the latest version of the app
Timespect does not support email and password sign-in.
Inspections
Timespect uses the information you provide to inspect a timepiece and generate a report.
For the best results:
- Take clear, well-lit photographs of the watch
- Include relevant details such as the brand and reference number
- Photograph relevant supporting documents where available
- Make sure uploaded images and documents are readable
The quality and completeness of the submitted evidence can affect the assessment. Reports are informational and do not guarantee authenticity or a particular market value.
Acoustic Scanning
Timespect can use microphone recordings to analyse acoustic information from a timepiece during an inspection.
For the best results:
- Perform the scan in a quiet environment
- Keep your device close enough to capture the sound clearly
- Make sure Timespect has microphone permission
- Follow the instructions shown during the scan
Microphone access is used when you initiate an acoustic scan.
Reports Not Generating
If an inspection is taking longer than expected or a report fails to generate:
- Check your internet connection
- Reopen the app and check the inspection status
- Follow any instructions displayed in the app
- Contact support if the issue continues
Please include the relevant report identifier and a description of the issue when contacting us.
Credits and Purchases
Purchases made through Timespect are processed by Apple through the App Store.
If a purchase or credit balance isn’t appearing correctly, make sure you’re using the same Apple Account used for the original purchase. If the issue persists, contact support with the purchase details so we can investigate.
Contact Support
If you’re still having trouble, contact us at [email protected].
When reporting a problem, it helps to include:
- Your iPhone model
- Your iOS version
- Your Timespect app version
- A short description of the issue and any error message
- The relevant report identifier, if applicable