By engaging with Systhetics or using any of our services, you agree to the following terms. We’ve kept things transparent, because that’s how we work—with clarity, fairness, and mutual respect.
1. Quotations
All quotations provided by Systhetics are based on the scope discussed at the time of inquiry. Unless otherwise stated, quotations are valid only on the day they are issued, as costs can change due to:
- Currency exchange fluctuations
- Pricing shifts in partner services or software
- Scope revisions or additional features requested
If there are any changes to pricing, we will always inform you beforehand. We do not believe in surprise charges.
2. Right to Decline Service
Systhetics reserves the right to decline service to any client or project for reasons that may include, but are not limited to:
- Conflicts of interest
- Misalignment with our values, process, or capabilities
- Lack of clarity or trust in the working relationship
We’re selective because we care deeply about the quality of work and the people we work with.
3. Refunds & Cancellations
Refund policies vary by project type. You’ll receive a detailed breakdown of payment terms and refund eligibility at the start of your engagement.
Refunds are processed in a fair and reasonable manner, taking into account:
- The scope of work already completed
- Project stage at the time of cancellation
- Resources committed and time invested
If a project has progressed to a point where a refund is no longer feasible, or if you default on agreed payments, you will remain legally obligated to fulfill those commitments.
4. Ownership & Resale
All services provided by Systhetics are intended for direct use by the client or their brand.
You are not permitted to resell, white-label, or repackage our services as your own offering or under another brand/entity unless you’ve been accepted into an official referral or reseller arrangement with us.
5. Intellectual Property
Unless otherwise agreed upon in writing, all original design, code, and creative work produced by Systhetics remains copyrighted to Systhetics until full payment is received. Once the project is complete and paid in full, rights will be transferred as agreed.
We may, however, showcase elements of the project in our portfolio unless explicitly requested otherwise.
6. Communication & Collaboration
You agree to maintain clear communication throughout the project. We operate with mutual respect, timely feedback, and open collaboration. Delays in communication may result in project rescheduling or extended timelines.
7. Technology Use
All projects are built using up-to-date, industry-standard technologies unless otherwise requested. While we take every step to ensure performance, security, and long-term stability, we are not liable for issues arising from:
- Third-party service failures
- Unsupported plugins or hosting environments
- Misuse or unauthorized modifications post-handover
8. Changes to These Terms
We may update these Terms & Conditions from time to time. Significant changes will be communicated, and the most recent version will always be available on our site.
Questions or concerns? We’re here to work with clarity and care. Feel free to contact us anytime at [email protected] before, during, or after your project.